JJ Thai Members - Terms and conditions

Terms and Conditions

Application and the use of the JJ Thai Rewards are subjected to the following terms and conditions:

DEFINITION

The Terms defined and used herein shall have the following meanings shown next to them:

• “Application” – the process completed and submitted by the applicant, to become a member of the Friends of JJ Thai.
• “Membership” – Friends of JJ Thai.
• “Transaction” – transaction effected by Member at any JJ Thai restaurants.
• “Participating Restaurants” – JJ Thai restaurants in Singapore which acknowledge and accept JJ Thai Rewards benefits. This excludes JJ Thai Streets Cuisine Food court outlets.
• “We, us, our, JJ Thai” – JJ Thai Cuisine Pte Ltd.
• “You, your, member, account” – the person who applied for JJ Thai Rewards membership and/or whose member’s account belongs to.

Application of Friends of JJ Thai Membership

• Valid via our members’ portal (www.jjthaicuisine.com.sg/membership-area1595986027794)
• Applicant has to be at least 16 years of age at the point of application.
• Membership application fee is at S$49.7 nett (inclusive of GST if applicable)

Membership Validity

• 1-year validity from the date of application and in Singapore only.
• Membership privileges can only be enjoyed by the member. Sharing of accounts is strictly not allowed.

Benefits & Rebates

• Members are entitled to 5% rebates, based on their total food bill when they dine-in or takeaway at any participating restaurants.
• The 5% rebates do not include festive and promotional items, miscellaneous items, TTP (tea, towel and served condiments), service charge and government taxes, etc. This amount is referred to as the total nett spend.
• VIPs of JJ Thai will qualify for an additional 5% rebates from the total food bill.
• Catering orders with Witcharut Catering, purchase of Witcharut Group vouchers, and promotional items (e.g. Mooncake, Chinese New Year products), determine at our sole discretion, are not eligible for rebates unless specified.
• Periodically check on your membership portal for other benefits.

Redemption of Benefits & Rebates

• Member must be physically present to be entitled to the benefits and rebates. (Valid for dine-in and takeaway). Date of birth or mobile number may be requested for further verification purposes in order for us to facilitate membership benefits and entitlements.
• Member has to identify oneself by informing our staff at the point of billing/seating to enjoy membership benefits.
• Strictly no rebates after completion of a sales transaction.
• All members are required to sign on the transaction receipt as a form of acknowledgment given for the redemption of benefits. Date of birth or mobile number may be required for further verification purposes for us to facilitate membership benefits and entitlements.
• The benefits and Rebates cannot be stacked.
• Any rebates, points, or vouchers cannot be converted for cash.

Exclusive Privileges

• Enjoy double the rebates on your birthday month over unlimited visits. Additional rebates are not applicable during birthday month regardless of the member being partnering bank’s credit/debit cardholder.

Expiry of Membership and Renewal

• Expiry reminders will be sent to members via SMS and email notifications. For members who opt not to be reached via both marketing preference, you may wish to refer to the bottom of your recent dining transaction receipt in our Paradise Group restaurants or you may log in to the member portal (https://www.jjthaicuisine.com.sg/membership-area1595986027794)
• It is the responsibility of the member to renew his/her membership account before expiry to ensure that the validity of the benefits and rebates.
• Renewal fee is $10 and can be done via our members’ portal (www.jjthaicuisine.com.sg/membership-area1595986027794)

Termination and Cancellation

• Member may, at any time, terminate the membership before the expiry date by written notice to No. 8 Jalan Legundi #01-10 Victory 8, Singapore 759274, or via email to jjthaicuisinesg@witcharutgroup.com.
• In the event of early termination, membership expiry will be as of the date of termination.
• The account may be terminated immediately in the event of any breach of the terms and conditions contained herein.
• We reserve the right to terminate the membership if found to be shared by the member and his/her family and friends etc.
• Upon termination of the account either by the member or by us, the member shall not attempt to use the account, such act shall be deemed as fraudulent.
• Upon the termination or cancellation of the account for whatever reasons, all benefits and rebates will be forfeited and member shall have no further claim against us.

Communication

• Member has given consent that we shall be entitled to disclose personal particulars to the cooperatives and the organizations affiliated or related to us.
• Member has given consent to allow us to use their personal particulars to facilitate membership benefits and entitlement.

Confidentiality of Account Details

• Members are required to keep their membership information and details confidential at all times.

Discretion

• Membership is the sole property of JJ Thai Cuisine.
• Notwithstanding any other provisions herein, if the Rewards and/or Benefits have been wrongfully or fraudulently redeemed, the member shall be liable to refund us the value of the said Rewards and/or Benefits without dispute.
• Any dispute on the Rewards and/or the Benefits shall be notified to us and/or its Agents within 30 days from the date that the dispute had taken place.
• We reserve all rights to amend any privilege or condition without prior notice. All terms and conditions of Rewards or Benefits will be updated on (https://www.jjthaicuisine.com.sg/jj-thai-members-terms-and-conditions) from time to time.
• We are entitled at any time, in its absolute discretion without liability to you, to suspend or terminate your right to use the membership, to refuse the renewal of the membership should any of the conditions and privileges be abused.
• The member shall indemnify and hold us and its Agents harmless against any liability or loss, penalty, damage, costs, and expenses, including but not limited to legal costs, arising directly or indirectly from any breach on the part of the member in complying or observing these Terms and Conditions or is otherwise using the account or recovery of any outstanding amounts due from the member.